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If you have an enquiry, complaint or would like to give us some feedback please feel free to contact us on 01522 524139, or email firstname.lastname@example.org. Alternatively please fill in the enquiry form below and we will make it a priority to get back to you.
338 High Street
Tel. +44 (0) 1522 524 139
Registered in England
Company number 04995111
Over time, jewellery can become worn. Dust, pollution and daily wear all conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewellery can become dulled. Timeworn links, claws and clasps can result in the loss of a stone or an entire piece of jewellery. Professional cleanings are recommended as often as once a year. We encourage you to bring your jewellery back to us for professional servicing. Our staff are knowledgeable and experienced in all aspects of jewellery care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs. Please feel free to bring your pieces into our showroom for inspection. We can then recommend you on any necessary work that may need to be carried out.
At Rowletts all our silver products are sterling (925). Sterling silver tarnishes, especially when exposed to salt air and products containing sulfur, such as rubber bands and some papers. However, silver that is regularly used typically needs less care, so we strongly encourage you to use or wear your silver every day. Once cleaned and polished, silver must be kept dry and properly stored. We recommend you store your piece of jewellery in its original box.
We recommend using "Goddards" silver dip, which can be bought from most supermarkets. Simply dip each piece of silver into the solution for 20 seconds, leaving very stained items in the dip for 1-2 minutes. Then immerse each piece in lukewarm, sudsy water, rubbing each piece gently but firmly lengthwise, using straight, even strokes. You may use a small brush (like a toothbrush with natural bristles) for decorative trim or borders. Be sure all the dip is removed before drying thoroughly. The piece can then be buffed gently using a soft cloth.
An "oxidized" finish is the deliberate blackening of crevices in the ornamentation of a silver object to make its decorative details stand out more clearly. Take care as this finish can be removed by overzealous dipping, cleaning and polishing.
PVD - Physical Vapour Deposition - a technique used to deposit thin film coatings to metal to produce different colours on metal. Take care with this finish as it can be prone to scratching and overzealous dipping, cleaning and polishing will remove this finish.
We strongly advise no cleaning for these metals other than brushing with sudsy, warm water and a soft bristle brush or soft cloth.
It is important that you dry your jewellery thoroughly before storing or wearing.
Take care to protect your jewellery from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Many stones such as amethyst, emerald, opal, pearl, peridot, tanzanite and tourmaline are very delicate and easily abraded. Enamel can also chip or scratch when struck. Gemstones can scratch other gemstones and wear away at precious metals. Avoid stacking rings and bracelets that would be vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning and household chemicals can also damage jewellery. To clean diamonds, use a mild solution of six parts water to one part ammonia and apply with a soft bristle brush. If worn often, pearls should be cleaned and re-strung professionally once a year. Between cleanings, wipe pearls gently with a damp cloth.
Between professional servicing, most gold and platinum jewellery can be maintained with a non-abrasive cleaner. We recommend warm, sudsy water and a soft brush or cloth to gently clean the metal. We recommend you examine your jewellery regularly to make sure settings are snug and not worn and clasps and joinings are secure. Avoid exposing gold jewellery to household bleach, perfume, deodorant or make-up, which will quickly cause gold to discolour and possibly disintegrate.
Jewellery storage is also important. Between wearing your piece, we recommend that you place it back in its original box or another suitably lined case or pouch.
Accurist Watches - Accurist wristwatches come with a three year guarantee under the following conditions. The terms of this guarantee provide rights that are in addition to you statutory rights and do not in any way limit or otherwise affect those statutory rights. Your Accurist watch is guaranteed for three years from the date of original retail purchase against any malfunction of the watch movement due to defective materials or workmanship. This guarantee is only valid if completed and dated at the time of purchase by your Accurist stockist. To make a claim under the guarantee please return your watch directly to -
International Service Headquarters, Accurist Watches Ltd, Asher House, Blackburn Road, West Hampstead, London NW6 1AW Tel: +44 (0)207 447 3946
Rotary Watches - All movements in Rotary wristwatches have a lifetime guarantee. The only condition to this warranty is that you return the watch to us (Rotary - see address below) for a professional service at least every three years or when our reminder reaches you. Although servicing will be chargeable it will contribute to your Rotary's long life through cleaning, lubrication, replacement of any worn parts, regulations and full testing. Please present your warranty card along with a dated proof of purchase or till receipt from an authorised Rotary stockist. For more information please contact -
www.rotarywatches.com Tel: +44 (0)207 434 5500 or Rotary Watches Ltd, 84-86 Regent Street, London W1B 5RR
Rowletts of Lincoln is a family business that has been trading on Lincoln High Street since 1965. Previous to this, in 1959, Herbert Vincent Rowlett opened a newsagents on Lincoln High Street. In 1965, eldest son of Herbert, Anthony Rowlett, opened a greetings card shop, also on the High Street, further down from his fathers. By 1967 Anthony had expanded his shop with his interest in coins, and the shop became known as "The Lincoln Coin Centre". In 1975, Anthony had started to sell items of jewellery, as well as coins, as interest in the shop was growing. In 1977 Anthonys younger brother, Peter, joined to help expand the business further. By 1985, the premises had moved again, further down the High Street, to number 338. It was now known as Rowletts Jewellers, and this is where we have been ever since!
Anthony and Peter are experts in their field, providing professional advice and knowledge. They pride themselves in offering a fantastic selection of new, secondhand and antique jewellery, as well as coins. They are also available to value jewellery items for insurance.
When you shop with Rowletts you can be confident that you are buying from a business that has both expertise and a track record of reliable and excellent service for over forty years. If you are looking for something specific and you can't see it on our site, please contact us as our stock is constantly being replenished and we may be able to source exactly what you're looking for.